Customer Reviews

Amy was wonderful to work with. She was very caring and considerate throughout the whole process and was always available to answer any questions we had. I would recommend Amy to anyone looking to buy or sell a home, and would not hesitate to work with her again in the future!! - Katherine Russell

As this was our first time purchasing a new home, James and Amy were clear and upfront about the whole processes. Amy answered all of the hundreds of questions we had. She put to rest any fears that my wife and I had. Even though the the escrow part was bumpy, we felt safe in her hands. I would highly recommend either them! - Rene & Morgan Garcia

James helped us purchase our beautiful home in Arizona, and without a doubt, I would recommend him to anyone. He is sincere, has a keen ability to identify exactly what a buyer may want, and need in a home. Because we were in a different state before bidding on our home, James provided an in depth tour of the home via FaceTime, answering any of questions within a timely manner. His communication style is probably one of the best I have seen throughout the realtors I have come in contact with. Finally, James and his wife are a husband/wife realtor team. You can tell that they are truly sincere with their clients and are prominent in the communities for providing community service and the like. He and his wife are much more than just realtors, they certainly care for their clients well-being. You will not be disappointed to hire him on as your realtor! - Jake and Abbie Fulgham

Amy Lombardi is the best realtor I have ever had the pleasure of working with, absolutely outstanding! I moved to Phoenix Arizona from the East coast (New York). Amy not only found me the perfect home, she helped take all the stress out of moving across country by her quickness to close the deal. She is very knowledgeable as well as professional and was very quick to answer any questions I had no matter what time of day. If you want a go getter and someone that will find you exactly what you are looking for in your real estate endeavors, I highly recommend Amy Lombardi. - Marsha Bobseine

Very responsive, professional, timely, and knowledgeable of market. We would not hesitate to use their service again. We will recommend them to anyone else that we associate with. - Terry & Catherine Alton

James took the time to learn exactly what I was looking for. He showed me several locations to help in the process. He was able to recommend a listing that was exactly what I was looking for that eventually ended up being my new home. He walked me through the entire process and put up with my many questions without a second thought. I would recommend his services to anyone! - Doug Lehman

We were very impressed with James and Amy Lombardi's professional credentials and sales history. We chose them as our agents and within a few days, my mother's house was listed and posted on numerous web sites. The amazing photos and descriptive details led to a very quick sale of the home. Amy was especially helpful in assisting our elderly mother complete the needed paperwork and visiting her in the Assisted Living facility. We appreciated the prompt responses we received to our many questions and concerns during this process. - Diane & Ken Anderson

James went above and beyond my overall expectations. He booked a professional photographer to capture the house in the best way possible. James conducted 2 open houses to bring in foot traffic, he was able to get an offer in 31 days on the market when other properties were going stale on the market. Switching gears James was always willing to accommodate my schedule to view homes for purchase. In depth market area research and advice was provided before we submitted an offer to purchase. Best experience I could ever hope for! - Russell Warfield

I used James Lombardi to sell my home in Phoenix. He sold it for a record price with multiple offers. He spent time guiding me on how to prepare my home for sale. He suggested improvements that paid off big time and also helped me with staging tips. He is an expert negotiator and his experience helped us overcome some setbacks during the escrow process. I appreciate how he kept a steady hand throughout and helped calm me down when things got sideways. He is a true professional and I highly recommend his services.- Miguel Galaviz

They were a very professional team and was aware of all details involving the sale of my property. All my thoughts and cares were very positive in every aspect of closing the home. I would highly recommend them to friends and family. - Evelyn Hedman

My husband and I contacted James from his RE/MAX website. We were planning to relocate to Phoenix from Oregon and he seemed like a very experienced agent. Boy were we impressed! Over the years we've worked with several agent and he was by far the best! From the time we first spoke to the time we moved into our home was approx 1.5 yrs. James was very patient with us and took extra time to explain how the process worked in AZ. We had a specific goal and he never let us lose site of it. We had a couple offers accepted, but the property condition was just not acceptable for us, so we finally purchased a home that we felt was the best one we had looked at throughout the entire process. We are extremely happy and can't thank James enough for his patience, knowledge and excellent negotiating skills. You won't find a better agent! - Susan Lorang

My husband and I hired James & Amy to sell our current home and then buy a new one. We were nervous about the uncertainty of selling before buying, but James reassured us that it will all come together in the end and it sure did!! He spent a lot of time coaching us up on how to prepare our home for sale and then hired a professional to take beautiful pictures. It all paid off because it sold in a few days and above our asking price! We then turned our attention to buying a new home and James was able to negotiate a great deal for us and it closed on time which was great because it was just before Christmas! Unlike agents we have worked with in the past James was very responsive, knowledgeable and spent extra time to ensure we understood everything. He answered his phone and returned all messages very quickly. His experience helped us overcome some challenges and the lender he recommended did a fantastic job! We are so grateful for his help and recommend him to anybody looking to sell or buy a home! - Daisy Salmeron

I recently had the pleasure of meeting and working with Amy on my new home purchase. Throughout the entire process, she was amazing and gave me the attention that I needed in order to quickly close. Amy is responsive, very knowledgeable, and extremely experienced in her field. During negotiations, Amy showed such grace that I was able to get everything I asked for, including a lower purchase price. Thank you Amy for everything! I not only have a new Realtor, but also a good friend! - Emilio Armand

If your looking for great Realtors that's going to be by yourside every step of the way and is genuinely there for helping you find your dream home and is not there to just make money, then you came to the right place I definitely will be recommending Amy to anyone that is planning to purchase or sell a home. Once again thank you so much Amy for all your help. - Jose Montijo

James not only assisted us in finding a great home when we relocated to the Valley, he helped us sell it almost two years later for top dollar.. in one weekend! A true professional from start to finish. He knows the Valley and real estate. James has a great eye for detail and truly understands what his buyers/sellers are trying to accomplish. A fantastic experience both times and a job well done James! - Tony & Kari Byrd

I had issues with the realtor I sold my house with, and I was recommended to work with Amy on purchasing a new home. I was very grateful for this! She was very easy to talk to, never pressured me, and understood exactly what I was looking for. We had issues with the seller of the house, but she kept on them to get me the information I was needing. I would recommend her to anyone looking to make this life changing move much more at ease. - Matt Pavlikowski

Sold our old home and helped us buy our new home. Very patient with our many questions. Very fast to respond to calls / emails. Explained the processes in words we could understand. I cannot imagine better representation on either transaction. - William & Teresa Staley

James did a great job of getting it ready for market. He obtained and worked with various contractors on our behalf. He connected us with where to get the new appliances, got them ordered and installed. His attention to detail was what just what we needed to get it sold quickly. His experience, persistence, and demeanor were very helpful and I really appreciate his hard work. - Robert Risley

I have maybe written one or two other reviews in my life, yet I feel like I must this time. I cannot give high enough remarks to Amy and James Lombardi . The knowledge, professionalism, and speed with which they work is remarkable. This was our first time buying a home, and it was an absolute breeze. No matter the day or time I was always able to reach them, and constantly felt like they had my best interests at heart. They were kind and caring, and we absolutely loved our experience with them. I will be letting all my friends and family know of the experience. - Maytte Montejano

Amy Lombardi has been such a help to us in finding our new home. She has always been available when we call her and ready to help us in anyway she can. This is the second time Amy has helped us find a home. She is always willing to find out answers to our questions and all around she is such a like able person that you feel like she's part of your family. I would and will definitely recommend Amy to anyone who is looking to purchase a new home. - Judy Schniers

I had a great experience with James. He was responsive, informative and never once did I feel he was not working on my behalf. He listened to what I was looking for in a home and even advised me to be patient as I was starting to get discouraged looking for the right home for me. He said it's out there and we will find it. He never pushed for the quick sale and was extremely professional. Thanks James! - Steve Rinaldi

I dealt mostly with James and he was so awesome! He was always only a phone call away. Any questions I had, he was always available to answer. I met his wife Amy a time or two and she was also very pleasant and knowledgeable. James and Amy are the real deal - no nonsense. I would highly recommend them to anyone buying or selling a home! - Mary Higgins

James and Amy did a great job marketing and selling my home in a tough market. The experience was professional from start to finish. They took extra care to make sure the listing photos were great presenting the best possible image of the home. They scheduled frequent open house and their fastidiousness paid off with a full price offer. They even kept in eye on the place for me since we had vacated the property. I would recommend them highly. - Bill & Julie Benken

Amy was extremely helpful in helping me find the perfect home. I was very thankful that she made the whole process much less stressful than it could have been. Amy always followed through and returned calls and emails very promptly. She is very educated with the current market and the area. I would definitely recommend her to anyone looking to purchase a new home. - Sherrill

Amy is, by far, the best real estate professional we have ever used. She made us feel like her only client, although I know she had many irons in the fire. She was professional and yet warm and caring. I have no doubt that James is just as impressive but I am so glad we found Amy. She is just simply the best! - Peggy & Dan

I just purchased a rental property through James Lombardi. He did a great job representing both sides of the sale and got me a great deal! He is very knowledgeable about investing and understood what I was looking for. He is helping me find another rental. I recommend his services whether you are buying, selling or investing. - Philip Tsang

We were 'just looking' at open houses when we came upon a home that we instantly loved. It was almost everything we wanted but we hadn't planned on purchasing for another 6 months. We called James at 8pm the same day and said we want to make this happen, is it even possible? He was able to hook us up with a loan specialist that night and we put the offer in at midnight that same day. We hit a bump in the road toward the end and he was able to redirect us with kindness, understanding and support. He also had a special set of circumstances because he was representing both the buyer and seller in this instance and he managed to handle that very well. James was always available when we had questions, by, email, text or phone. He was very attentive and informed while working with us through each step. I would highly recommend him to help you either sell or purchase a home! Thanks James & Amy! - Derek & Taunya Altamirano

My husband and I used James Lombardi as our Realtor again for the purchase of our new home. He completed a short sale of our house 2 years ago. We stayed in touch and he helped guide us back to becoming homeowners again. This time around he negotiated a fantastic deal for us and we got everything we wanted in a house. We are so excited to be homeowners again and we thank you for all your hard work. You truly care about your clients and we highly recommend you! - Dennis & Cheryl Laube

Taking care to complete all details of a transaction these days takes true professionals, Amy and James most certainly are the best of the best. I recommend them highly. - Ann Green

I have worked with James and Amy Lombardi for over 5 years now and used them to purchase two rental homes. They are very knowledgeable about investing strategies and did a very thorough job at explaining what to look for. I also invested in a real estate partnership with James that has paid me a return on my money of 113 percent in less than 5 years! James has always been very honest and does a good job reporting progress to me. I trust his advice and I highly recommend his services. You will be very satisfied. I hope to keep working with James & Amy in purchasing a home in Phoenix in the near future. I trust they will guide me to the purchase of the perfect home for me. - Becky Gonzales.

Amy was extremely helpful in helping us find a house we wanted and needed. After explaining our situation, we were able to find a house within a month, which is how long we had. She was there and helped us every step of the way, and communication was well kept, no matter the time of day. The whole family is grateful to have found her and we highly recommend her. - Jorge Rios.

I highly recommend James. In the last year we have bought two homes, sold two homes, and on our recommendation James helped our son/daughter-in-law buy a house. Prior to moving to Arizona last year, we had limited knowledge of local real estate practices and did not know James. We do have 23 years experience in the real estate industry in Nebraska. When I met James to list our first condo, I knew he was very professional and he answered our questions factually. He negotiated a deal above asking price, when he knew we would take less. He is always working in OUR best interest. He has a very calm demeanor and professional manner. He responds to all our questions quickly via e-mail, phone or in person. In the world of real estate, the guy's a true professional. - Mark & Kim Bryd

I could not be any happier with James' professionalism and knowledge. I live out of state and after speaking with him on the phone I felt completely comfortable in him taking care of this sale for me even though it was all completed long distance. All of his recommendations for work that needed to be completed prior to listing were extremely understandable; the handyman and roofer were reasonable in cost estimates and were able to get each job done in a very timely manner. His photographer made the house look better than I'd seen it look in a long time! The house was listed in less than a week (much maintenance was necessary) and it sold in a week after that! Thanks James! I wholeheartedly recommend you to anyone needing real estate help and/or advice! - Rita Becker

James Lombardi is a wonderful, effective real estate agent! I am an out-of-state seller who needed someone I could really trust--James won my trust through his great communication skills, obvious honesty and above all, the effort he put into selling our home! Altogether, James brought us three offers, in rapid succession. The first two did not work out through no fault of James' but the third did and we sold the home for full asking price! I am extremely grateful I hired James Lombardi.- Jan Woods

Amy and James helped me a lot during the entire process of purchasing a residential home. They were extremely honest, professional and courteous. Amy was on my side from the beginning until I received the house keys! She updated me every day about all required documents. Amy is hardworking and does not mind at all replying the emails and phone calls after normal business hours! She even suggested the services and contacted the companies on my behalf. Unlike other Realtors that I interacted with, Amy and James did not push me to buy any house. They first considered my needs and interests as the first home buyer. They are amazing and perfectly understand how the real estate market works. I unreservedly recommend Amy and James to either the first or experienced homebuyer because they will always save you time and add value to your money. Thank you Amy & James. My husband and I were very impressed. Your client assistance is UNFORGETTABLE, Keep doing a good job - Thabita G. from Phoenix, AZ

Best agent I have ever dealt with. Can't go wrong with her! - D Schniers

Very easy to work with, returns calls and e-mails quickly and keeps you informed during the selling process. Also is very knowledgeable about solar lease transfers. - Mike Helvie

We had a very pleasant experience with Amy. She always kept us informed of new houses on the market. She worked with us very well, even though it was a long distance between us, MN to AZ. We would recommend her to anyone. - Henry & Ramona Wolff

My husband and I were from out of town James was very helpful and kept us informed. We would highly recommend him. He kept us informed and was very courteous. We would use him again. He definitely is the best real estate person I ever met. - Ted & Betty Brewster

We Totally Recommend her service. Excellent in everything. We were first time home buyer with zero knowledge, and she educated us in what We needed to know. Worked with us to meet our home criteria. When we closed she seemed just as excited as we were; that show us a real buyer agent connection. - Mario Giron

My wife and I have bought and sold a number of homes over the years. Our experience with James was without a doubt the easiest, most productive time we have ever had with a realtor. James knows the Phoenix Valley market inside and out. He is an excellent listener who took the time to ask us the right questions to determine what kind of home was the best fit for our needs. Responsive and energetic, James always made us feel like we were a top priority, no matter how busy his schedule was. He helped us with the search tools and custom built several MLS filters that helped us comb through 26,000+ homes and locate a the few that meet our specific requirements. We flew to Phoenix to review 10 homes, after two days we had a very good feel for the neighborhoods. This visit helped us to close in on specific areas of the city. We returned to Omaha and continued the search. 6 weeks later we found our house. A skilled negotiator, James got us a great deal on our house, saving us a significant amount of money. We can't say enough about James. He is knowledgeable, hard-working, compassionate, and his positive attitude is infectious. Our time with James has been rewarding and we look forward to continuing our relationship with him in the future. When it comes time to sell our new home, we will definitely work with James again! - Dan & Joy Livingston

Thank you very much for your professionalism and attention to detail. You truly made this experience awesome. So when I get back from Korea I will be requesting your services again with the purchase of a new home. Thank you again we sincerely appreciate your services. - Phil Banton

Using RE/MAX Professionals to list our house, in a down economy, was the best decision we could have made. From start to finish, James and his team settled our fears and concerns we had about short sales. They offered a great seminar class that educated us from A to Z during the entire process and helped us close ahead of schedule. If you're serious about buying or selling your home you want these guys in your corner. - Scott Krueger

I just closed escrow Wed. with the assistance of James Lombardi. His help and expertise were excellent. I live in California and the Sun City house was vacant. So James' coordinating all aspects of the transaction (via phone & email) was truly amazing. Due to his diligence the entire process was smooth. Again you are an excellent agent & if we have any future real estate needs in AZ we will surely contact your office. Sincerely, Nicholas Bozigar

I have used RE/MAX Professionals for several transactions over the years and I come back to you each time for the professionalism and value you offer. I appreciated the guidance through the selling and the buying processes from your office and would not hesitate to recommend you to friends. Thank you, Paula Hudson

Alex and I wanted to thank you for all of your help in selling our home in Arizona. We had a few Realtors to pick from and immediately knew you would be the perfect agent to use after our initial meeting. You were by far more professional and more prompt than the others we met. We were thrilled with all of your ideas on listing our house and we so pleased when we received multiple offers on our house 2 days after it went on the market. We appreciate all of your hard work and your patience with our relocation and thank you for keeping us in the loop on everything going on with our house. We will definitely be passing your information onto our friends back in Phoenix and will certainly recommend that they contact you when they are in need of a Realtor, Thank you again for taking such good care of our house and for making the whole process seamless and stress-free. - Amy & Alex Edwards

I was very impressed with the way you made everything so easy throughout the whole process. You even provided a short sale seminar with an attorney, tax professional and a lender to help answer any questions I had about the short sale process. Overall I would highly recommend James Lombardi for any type of real estate transaction. Everything was really easy and they were great to work with. - Jonica Weigel

We have been customers of RE/MAX Professionals for 12 years. What stands out the most about the service is that it doesn't end when you purchase a house. Whenever we need a plumber, roofer, handyman, etc I can still call up James and get a solid recommendation. We enjoy that kind of service. They also keep us in the loop on market conditions with monthly newsletters. We really appreciate everyone at RE/MAX Professionals. If we ever buy/sell another house we will always use them. We are customers for life. Thanks Frank! - Al & Roni Thomas

Our experience with James Lombardi came at a difficult time in our lives and during some big decisions we needed to make regarding the sale of a home we inherited during probate. James was extremely responsive to our questions, personally supportive to us, very knowledgeable and helped us through this confusing time. We especially appreciated his ability to give very clear answers and information so we could make the right decisions for our own personal situation. Additionally, James treated us with respect. We feel that he helped us make the best deal we could and we very much appreciated his guidance through the steps necessary to sell the inherited property. His integrity, positive attitude and solid work ethic is something we could recommend to anyone, and we would not hesitate to call upon his expertise again. - Paul & Barbara Estes from Chandler, AZ

We have been working with James Lombardi for the past two years and have purchased over 60 rental houses in the Phoenix area. We raised $1 Million for our first joint venture and bought 15 rental houses. Everything went well so we raised another $1 Million and bought 23 more rental houses. We kept it going and raised a third round of $1 Million and bought 22 more rental houses. They have all been repaired and rented and are paying a substantial rate of return. James was instrumental in helping us find and purchase these properties. He has a good sense of the market with a keene eye for the good deal and always looks out for our best interest. We even purchased some houses sight unseen and based solely on James' recommendation. James focuses on negotiating the best price for us and always makes our transaction go smoothly. He stays right on top of things and at times made dozens of offers a week. I recommend James highly; he is a pleasure to work with. - Jeff Orlandini from Los Angeles, CA

I appreciate all that James Lombardi did for me in short-selling my home in the spring of 2009. Navigating a difficult situation during tumultuous times would have been overwhelming if James had not been there to guide me through the process. He was instrumental in both the logistics on the transactions as well as the trusted advisor to eliminate my emotional bias of the situation. I would absolutely recommend James for his competency and high integrity. - Mark Jennings from Cave Creek, AZ

My business partner and I privately raised $2 Million and utilized James' services to help us acquire 46 rental houses for our partnership. With James' help we were able to complete this process extremely fast and round out our portfolio within 5 months. James is excellent at getting our deals closed fast. I continue to use his services at an ongoing basis and have purchased a dozen more properties and counting. James has proven to be very organized and persistent and these qualities have been instrumental to our success. I recommend his services; he is a fantastic partner to do business with. - John Orlandini from Pasadena, CA

We were recently searching for an additional rental property in the range of $80K - $100K. We were interested in Trustee Sales or Bank Owned properties and Mr. Lombardi did an outstanding job of educating us on the necessary steps, as well as risks. In the end we purchased a HUD owned property that was perfect for our needs. To determine our offer price Mr. Lombardi showed us data and provided his thoughts which helped us realize we would be overpaying at $80K+. So with his advice we offered less and got the property for $62,500. Mr. Lombardi stayed on top of the listing, constantly checking with the listing agent and submitting the offer and other documentation when the timing was right. This was an extended process from the norm, due to the government agency interaction, but Mr. Lombardi made it a clear-cut and streamlined experience. We ended up with a great rental property well below our budget. We recommend working with Mr. Lombardi, he is persistent and very knowledgeable. - Mario & Leigh Sabori from Peoria, AZ

On behalf of myself and my family, I would like to thank Mr. Lombardi for all his help in getting through the probate process. His knowledge and professionalism made the sale of the estate property easy and manageable. But more than that, he showed a grace and compassion in dealing with the emotions involved in letting go of memories. I would certainly use his services again if I found myself in similar circumstances. Thank you. - Marlene Deyoung from Phoenix, AZ

My experience with James Lombardi was very easy, because of his knowledge and understanding. My mother passed away in Phoenix, and I live in North Carolina, and he was very helpful in selling her home that I inherited through probate. He really helped me a lot because I had never had to do this before. He put in extra time because we had to do everything over the phone. I highly recommend James, because of his treating me with respect, and also going the extra mile to assist me in anything I needed. If I had to do it again I would call James. - Richard Branch from Hildebran, NC

My mother passed away in 2008 and I was still dealing with her home that I inherited, the home I grew up in. In this market, it was difficult to decide to sell and the home needed a great deal of repair and was costing money every month just to keep it going. James Lombardi was extremely patient with me and gave me all the time I needed to make a decision. James is very knowledgeable and professional yet, personable and understanding about the fact that I was dealing with something very emotional and difficult for me to do. I would highly recommend James to anyone who is faced with a decision like this. - Lynne Simpson from Glendale, AZ

I want to take this opportunity to express my sincere appreciation for your efficiency and professional demeanor. It has been a pleasure to work with you on this sensitive real estate transaction. I found you to be kind, fair and respectful. Thank you for delivering on your commitment to close this transaction quickly. - Diana Washington from Tempe, AZ

I will continue to refer people to you guys I was very satisfied with your work and how easy it was to get my short sale taken care of thanks again James hope all is well. - Robert Candelaria from Avondale, AZ

RE/MAX Professionals has been the front runner is educating consumers on the ever changing real estate market. Whether it is guiding someone thru the complexity of a short sale, or helping a first time homebuyer no one takes better care of their clients. I highly recommend James Lombardi for all your real estate needs!! - Jason Servais OnQ Financial

RE/MAX Professionals have taken VERY good care of us for many many years. I couldn't or wouldn't think of using anyone else but them to take care of us or our needs. Very professional, curtious! Highly recommend. - Dave & Marguerite Bankston

During our recent short sale, James Lombardi worked very hard on our behalf. They kept us informed of every step of the process. He was very professional and worked very hard to make this long process as pain free as possible. You were great to work with and I highly recommend You! Thanks again James, I will be glad to refer you to everyone I know who may need a realtor. You were so great to work so hard for us. - Cheryl & Dennis Laube

George and I want to thank you for the excellent job you did in successfully completing the short sale of George's home. It was a tough sale with a second attached. Even when we initially got denied the sale from the bank, you never gave up and kept trying to push it through. As a result, your perseverance, expertise and determination finally resulted in a successful sale! What we found most helpful was the communication that constantly kept us updated on the status of the sale at all times. Therefore, there were no surprises because you kept us fully informed every step of the way. We want to compliment you both for your professionalism throughout the entire process. Thanks again for the outstanding customer service in short-selling George's home! You both were very accommodating, knowledgeable and easy to work with. We couldn't have asked for a better team! - George & Kathy from Cave Creek, AZ

James, Thank you for everything you did to make this an easy experience. It was nice working with you and I'm hopeful we can work together again in the future. Please send my office some of your information so that we may refer you in the future with clients. - Nicole Sabtina, Mushkatel Robbins & Becker - Attorneys

Hello James, Just wanted to let you know how much I appreciated your help and time on the sale of my Mom's home in Sun City. Keep up the professional attitude as well as your kind spirit. May God bless you and yours. - Cindy Smithwick, Phoenix, AZ

Amy was so wonderful to work with. She was there when we needed her every step of the way. Communicating and getting in touch with her was very easy; whether it was by phone or e-mail, she responded right away. In our home search, she made it possible to view homes as soon as possible and never gave us a no for an answer. She knew exactly what we were looking for and did her best to meet our needs. She is honest, genuine, hard-working and very passionate about what she does. She knows her field of work very well and you can be confident that you will be in good hands. I highly recommend her and would definitely seek her services again in the future. - Hasoon, Phoenix, AZ

James Lombardi found me a fantastic investment property that I am flipping. He was able to negotiate a great deal that turned out to be a win win for both sides. I have also worked closely with James as a colleague and can tell you he is truly a fine agent. He is very experienced, knowledgeable and prides himself on good customer service. You will be very happy with his services whether you are buying, selling or investing. - Frank Russo, Phoenix, AZ